Most frequently asked questions
The support section of iA Writer covers general questions and dives into specifics about the latest versions of our iOS, Mac and Android apps. Prior to sending us a support request, please check if your question has been answered already in the relevant support category. This helps us answer all queries that much faster. Here is a list of shortcuts to the most burning topics:
- How can I get my files from Ulysses into iA Writer?
- I upgraded to the new iA Writer and now I don’t see my documents from iA Writer Classic. Why?
- I just bought iA Writer for iPad. How do I use it?
- The App Store asks me to purchase iA Writer, but I bought it before.
- How do I format my text?
- What if iCloud doesn’t work?
- Can I change my text size?
What if you cannot find what you were looking for?
Keep in mind that we have over one million users, but we aim to reply within 1-2 business days. If you are experiencing a problem that our support section doesn’t solve, please note that the more detailed your description the quicker and better we can answer. Please send issue inquiries to email@example.com
If you want to push for a new feature, please email us at firstname.lastname@example.org; leaving a one star comment on the App Store asking for a feature has never helped anyone. If you want to support us, please leave a comment on the App Store.