About iA Writer

Prior to sending us a support request, please check if your question has been answered already in the relevant support category. This helps us answer all queries that much faster. Here is a list of shortcuts to the most burning topics:

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If you are experiencing a problem that our support section doesn’t solve, please note that the more detailed your description the quicker and better we can answer. Please send issue inquiries to [email protected]. We answer questions on Twitter. Please use dms, as @-replies can get lost in the flood of tweets, we sometimes encounter.

If you want to push for a new feature, please email us at [email protected]; leaving a one-star comment on the App Store asking for a feature has never helped anyone. If you want to support us, please leave a comment on the App Store.

Like most everybody else, we take a rest on weekends, but we aim to reply within one to two business days.