Privacy Policy

Updated: 16 February 2017

This Privacy Policy is for the iA Writer software product family (“iA Writer”), focused text editors by Information Architects, Inc. To make informed decisions on what to improve, we collect some usage data for iA Writer, as detailed below.

User Content

All text files, images, and other files displayed in iA Writer’s Library (“user content”) are kept either in a local folder on a device or in a selected cloud storage. At no time is any user content sent to or obtained by Information Architects. User content stored in a cloud storage is subject to the user agreements and privacy policies of the service.

What information does iA Writer obtain?

Crash Reports: To help us begin fixing any problems right away, iA Writer will automatically send anonymous crash reports. Crash reports contain information on the crash, including device model, system version, plus the application’s version and build number.
Anonymous Statistics: We collect the following statistical data: timestamp, device model, system version, device language, plus app version, build number, feature usage, and anonymous installation identifier.

How is the information used?

In both cases, this data is collected for the sole purpose of helping us to improve iA Writer apps and does not include any personal information. No other data is collected.

Do third parties have access to this information?

As governed by their respective Privacy Policies, anonymous crash reports are symbolicated by HockeyApp, and may be shared with Apple when reporting bugs. Similarly, crash and app not responding(ANR) reports may be shared with Google when reporting bugs. They are not shared with anyone else outside Information Architects. Anonymous statistics are not shared with anyone outside Information Architects, except in aggregate.

Why does iA Writer request permission for Contacts on Android?

In order to connect to the full Google Drive API, permission for Contacts is required. iA Writer itself makes no use of these permissions, nor does Information Architects collect or store any information of this type.

Changes

This Privacy Policy may be updated from time to time. We will notify you of any changes by updating this Privacy Policy, and if the changes are significant by mentioning them in the Release Notes.

Your Consent

By using iA Writer, you are consenting to our processing of this collected data. “Processing” means using or touching the data in any way, including collecting, storing, deleting, using, combining, and disclosing data, in accordance in this Privacy Policy. All of these activities will take place in Switzerland. If you reside outside Switzerland, collected data will be transferred, processed, and stored there under Swiss privacy standards.

Contact Us

If you have any questions regarding privacy and iA Writer or our practices, or if any aspect of this Privacy Policy is unclear, please contact us via email at [email protected]