Presenter marks our first app with dual distribution. You can purchase directly from iA or from Apple’s App Stores. This allow us to offer our app to the widest audience, on the most favorable terms.
The purchase flow is different from an app store, but we’ve made it just as simple. Here’s what you can expect:
Buy Page
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Purchase Options
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Checkout
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Thank You
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License Email
Whether you’ve landed directly on the Buy page for Presenter or arrived there via the Buy Now button in the trial app, you’re in the right place.
Next, choose whether you want to purchase or subscribe to iA Presenter.
Pricing is localized where available, and shown in $ (USD) in markets where regional pricing is not available. It is not possible to select or change the currency manually.
After selecting your desired option you’ll arrive at the checkout page hosted by our payment processor, Stripe.
On the left side you can confirm pricing details. Users with an educational purchase link should enter their unique code here.
On the right side you’ll see the payment options available in your region. Broadly speaking iA accepts:
Major debit and credit cards, including Visa, Mastercard American Express, Diners, China Union Pay and JCB.
Cartes Bancaires (popular in France) is also accepted.
The card/issuing bank must explicitly support recurring payments for subscription options in some markets.
Alipay, Apple Pay, Google Pay, Paypal, WeChat Pay* and Link (Stripe).
Some of these payment methods may not be available in all markets, or when using certain browsers. If you do not see your preferred payment option, try making your purchase in a different browser and/or turn off any VPN you have running. Still having issues? Please reach out to us with your payment-related question.
*WeChat Pay is available for purchase only, not subscription.
In some markets, users who purchase Presenter for a business may be eligible to designate the purchase for tax purposes. This will provide you with a reverse charge invoice. (See an example of a reverse charge invoice)
This process is handled entirely by Stripe and requires that you enter verifiable VAT information.
If you’re a businesses with multiple users, get in touch with us to explore more purchase options.
After completing the Stripe checkout you’ll be redirected to a Thank You page welcoming you to Presenter. Here you can:
Before closing the window, check your inbox (or spam/junk folders) for your license email.
You should receive an email with your new license key in around 10 minutes. Your license fully unlocks Presenter.
If you’ve already downloaded Presenter, the quickest way to get up and running is to click the activation button which will complete the licensing process in the app for you.
Save this email! In future, this will allow you to:
After you purchased Presenter you can access your dedicated account dashboard at accounts.ia.net.
You can sign in by entering your license key, or use the accounts.ia.net link in the License Key email to take you there directly.
Once signed in, you’ll be directed to your dashboard in Stripe where you can manage various aspects of your account.
Available functions depend on whether you chose to purchase or subscribe, but in general you can:
If you have any issues with purchasing or payments, our support team is just an email away.
If you purchased iA Presenter in the App Store please see the below for post-purchase options.
You can redownload iA Presenter on devices registered to the same Apple Account used at purchase. For the most up to date steps please see this Apple Support resource:
https://support.apple.com/102417
The App Store will always download the most recent version of the app. We recommend enabling Automatic Updates in your App Store settings so that installed apps are kept up to date.
If you have Automatic Updates enabled in the App Store the latest version of every app (Presenter included) will always be installed. We recommend enabling this setting.
If you do not have Automatic Updates enabled you can update apps manually. For the most up to date steps please see this Apple Support resource:
https://support.apple.com/102629
Most issues can be resolved by checking our Support pages. If you are still stuck our Support team will be happy to assist.
Apple handles the entire purchase flow in their App Stores. For information on refunding an app purchase please visit one of the following Apple Support resources:
You can also copy your license key to a secure password app so that you’ll always have it handy. ↩
If you are experiencing a problem that our support section doesn’t solve please reach out to us. We take a break on the weekends (JST), but during weekdays we aim to reply within 1-2 business days.
Help 
More than 50% of the requests we receive have their answer here. Please check it before reaching out.
Here are some things you can do if iA Presenter acts in unexpected ways.
How to buy iA Presenter, manage subscriptions, get receipts and invoices, and update your details.
A full history of iA Presenter versions, starting with the beta.
If you find areas of our app where we could provide a more inclusive experience, we'd love to hear from you.
The Privacy Policy for the iA Presenter software product family by Information Architects, Inc.
