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Purchase & Payments

iA Presenter is sold and distributed directly by iA via Stripe, which means we can offer our app to the widest possible audience on the most favorable terms.

Here’s what you can expect when you buy Presenter from the iA site:

Purchase Flow

Buy Page

Purchase Options

Checkout

Thank You

License Email

Buy Page

Partial screenshot of the Buy page of iA Presenter and the Account Settings where to enter your license key.

Whether you’ve landed directly on the Buy page for Presenter or arrived there via the Buy Now button in the trial app, you’re in the right place.

Purchase Options

Screenshot of the Buy page of iA Presenter

Next, choose whether you want to purchase or subscribe to iA Presenter.

Pricing is localized where available, and shown in $ (USD) in markets where regional pricing is not available. It is not possible to select or change the currency manually.

Checkout

After selecting your desired option you’ll arrive at the checkout page hosted by our payment processor, Stripe.

The Strip payment interface you will see when purchasing iA Presenter.

On the left side you can confirm pricing details. Users with an educational purchase link should enter their unique code here.

On the right side you’ll see the payment options available in your region. Broadly speaking iA accepts:

Card Payments

All the accepted credit cards logo.

Major debit and credit cards, including Visa, Mastercard American Express, Diners, China Union Pay and JCB.

Cartes Bancaires (popular in France) is also accepted.

The card/issuing bank must explicitly support recurring payments for subscription options in some markets.

Payment Wallets

Various methods of payment logo.

Alipay, Apple Pay, Google Pay, Paypal, WeChat Pay* and Link (Stripe).

Some of these payment methods may not be available in all markets, or when using certain browsers. If you do not see your preferred payment option, try making your purchase in a different browser and/or turn off any VPN you have running. Still having issues? Please reach out to us with your payment-related question.

*WeChat Pay is available for purchase only, not subscription.

Purchase for Business

In some markets, users who purchase Presenter for a business may be eligible to designate the purchase for tax purposes. This will provide you with a reverse charge invoice. (See an example of a reverse charge invoice)

This process is handled entirely by Stripe and requires that you enter verifiable VAT information.

The Stripe payment interface.

Here’s where eligible users can select the I’m purchasing as a business option and enter their details.

Close up on the tax amount of the Stripe payment interface.

If confirmed, you’ll see a 0.00 entry in Tax line. Note that the total doesn’t change because it’s processed as a reverse charge transaction.

If you’re a businesses with multiple users, get in touch with us to explore more purchase options.

Thank You!

The webpage confirming the payment success.

After completing the Stripe checkout you’ll be redirected to a Thank You page welcoming you to Presenter. Here you can:

  1. Confirm the email address your license has been sent to and change it if it’s incorrect
  2. Download Presenter if you haven’t done so
  3. Subscribe to iA Newsletters

Before closing the window, check your inbox (or spam/junk folders) for your license email.

License Email

Screenshot of the email containing the Presenter's license key.

You should receive an email with your new license key in around 10 minutes. Your license fully unlocks Presenter.

If you’ve already downloaded Presenter, the quickest way to get up and running is to click the activation button which will complete the licensing process in the app for you.

Save this email! In future, this will allow you to:

  1. Quickly retrieve your license key1
  2. Re-download iA Presenter on a new Mac
  3. Activate Presenter on a new Mac with just one click
  4. Manage subscription and payment details via accounts.ia.net
  5. Reply to iA Support directly with your key details, which helps shorten our response time

After Purchase

After you purchased Presenter you can access your dedicated account dashboard at accounts.ia.net.

The Presenter Account webpage.

You can sign in by entering your license key, or use the accounts.ia.net link in the License Key email to take you there directly.

Once signed in, you’ll be directed to your dashboard in Stripe where you can manage various aspects of your account.

The billing section of the Account.

Available functions depend on whether you chose to purchase or subscribe, but in general you can:

  1. Update/Cancel a subscription
  2. Update or change payment methods
  3. Update or change billing details
  4. Access invoices and receipts (including options to download them)

The billing section of the Account with the bottom part highlighted.

Click the update or open links/icons to access or update your details.

The invoice page.

Easily print or download your invoices and receipts to keep for your own records.

If you have any issues with purchasing or payments, our support team is just an email away.


  1. You can also copy your license key to a secure password app so that you’ll always have it handy. 

Contact Us

If you are experiencing a problem that our support section doesn’t solve please reach out to us. We take a break on the weekends (JST), but during weekdays we aim to reply within 1-2 business days.

Help

FAQ

More than 50% of the requests we receive have their answer here. Please check it before reaching out.

Troubleshooting

Here are some things you can do if iA Presenter acts in unexpected ways.

Purchase & Payments

How to buy iA Presenter, manage subscriptions, get receipts and invoices, and update your details.

Version History

A full history of iA Presenter versions, starting with the beta.

Accessibility

If you find areas of our app where we could provide a more inclusive experience, we'd love to hear from you.

Privacy Policy

The Privacy Policy for the iA Presenter software product family by Information Architects, Inc.