iA / Presenter / Support / Help

Troubleshooting

Contact Us

If you are experiencing a problem that our support section doesn’t solve please reach out to us. We take a break on the weekends (JST), but during weekdays we aim to reply within 1-2 business days.

Help

FAQ

More than 50% of the requests we receive have their answer here. Please check it before reaching out.

Troubleshooting

Here are some things you can do if iA Presenter acts in unexpected ways.

Purchase & Payments

How to buy iA Presenter, manage subscriptions, get receipts and invoices, and update your details.

Version History

A full history of iA Presenter versions for Mac, starting with the beta.

Accessibility

If you find areas of our app where we could provide a more inclusive experience, we'd love to hear from you.

Privacy Policy

The Privacy Policy for the iA Presenter software product family by Information Architects, Inc.