iA / Presenter / Support / Help


At iA, we want our products to be enjoyed by the widest possible audience.

For this reason, we try to make sure that our apps are designed to support accessibility functions built into the OS that we develop for.

iA Writer offers support for VoiceOver and TalkBack depending on the platforms. We have tweaked our Syntax Control color scheme, ever so slightly, to accommodate color blindness.

iA Presenter is a brand-new product under active development where there is probably much to improve. We routinely act on feedback from users and community advocates and as more features and system (OS) functionality is introduced, we’ll always do our best to support this in-app.

If you feel like there are areas of our app that we can improve to provide a more inclusive experience, we’d love to hear from you. We can’t make any promises but we do want to know if there are things we can do better, for all of our users.

Send Feedback

Contact Us

If you are experiencing a problem that our support section doesn’t solve please reach out to us. We take a break on the weekends (JST), but during weekdays we aim to reply within 1-2 business days.



More than 50% of the requests we receive have their answer here. Please check it before reaching out.


A simple guide on how to quickly fix the most common issues.

Purchase & Payments

Buying Presenter, managing subscriptions, and after-purchase options like downloading receipts.

Version History

Scroll through the history of Presenter, update by update, since the beta version.


If you find areas of our app where we could provide a more inclusive experience, we'd love to hear from you.

Privacy Policy

The Privacy Policy for the iA Presenter software product family by Information Architects, Inc.