Here you’ll find answers to common questions about iA Presenter for Mac.
For further help, please check our support pages or our Troubleshooting section.
The iA support team is there to help if can’t find answers on our website. You can reach out to us by email. During weekdays (JST) we aim to reply within 1-2 business days, but we take a break over weekends.
Sales and Refunds
Can I get a bundled license for both iA Writer and Presenter?
No, they are separate purchases—find out more on our pricing page.
Can I get iA Presenter from the App Store?
So far, Presenter is only available for purchase from our website. We may add it to the App Store in the future.
Do you have a trial period?
Yes, you get a 14-day free trial period. When it expires, you’ll be asked to buy Presenter to keep on using it.
What are my payment options?
You can buy Presenter using a credit card, Apple Pay, Google Pay, Alipay, WeChat Pay, Link, and PayPal. Keep in mind that these options may depend on whether Presenter is available in your country, and which payment methods are available to you.
Can I get an invoice?
Yes. You can manage your iA Presenter license, and access invoices as well as receipts from your iA dashboard.
You need your Presenter license key to access your iA dashboard. If you can’t find it, our support team will be happy to help.
Can I get a refund?
Take a look at our refund policy to find out whether you’re eligible and what steps to follow.
Discounts
Can I get a discount?
An educational discount (for students and teachers) is available on a yearly subscription. To get Presenter for free as a student, consider asking your school to purchase a Presenter license. We offer attractive deals for schools that buy multiple licenses. Find out more on our pricing page.
Does iA Presenter ever go on sale?
We don’t offer discounts, except for educational purchases (see above). iA Presenter won’t be on sale on Black Friday, and we generally don’t run campaigns either.
Licenses
Can I install on more than one PC?
Yes. One account covers one person, who can use Presenter on different devices as long as they’re on the same platform, like Windows or iOS, for example. Licenses for Mac, iPhone and iPad are sold separately.
Where is my license key?
Your license key is sent to you by email when you purchase the app. If you’ve lost your license, reach out to our support team for help retrieving it. Let us know which email you used to purchase Presenter.
Why didn’t I get a license key?
First, double-check your email spam or junk folders. If your license key isn’t there either, get in touch with our support team.
Roadmap and Features
Do you have a roadmap?
We don’t provide a roadmap or publish timelines for unreleased features, beyond what we talk about on our blog.
However, we do document and share feedback with our team members. If you’d like to request a feature, send us an email with the specifics.
Is there a web version of iA Presenter?
No. We develop our apps natively for each platform. We don’t currently have plans to develop a web-based version of iA Presenter.
What languages does iA Presenter support?
The interface is available in English. Spelling, autocorrect, and grammar are system based. The presentation’s text can be in any left-to-right language. More about languages here.
Technical Questions
What OS do I need for iA Presenter?
iA Presenter is supported on macOS 11 (Big Sur) and above.
Is iA Presenter available on Windows/Linux?
No. Presenter is currently available on macOS, while the iOS and iPadOS versions are in beta. We’d love to expand into other platforms, but it’s too early to make such plans now.
Is the app sandboxed?
One of the advantages of buying apps from the App Store is Apple’s sandboxing system. Presenter is itself sandboxed—you can verify this in the Activity Monitor.
Data Privacy
iA does not have access to any content you store in iA Presenter. We collect two types of data: Crash reports and anonymous statistics. You can learn more about that in our Privacy Policy.
Here you’ll find answers to common questions about iA Presenter for iPhone.
For further help, please check our Support section or our Troubleshooting section.
The iA support team is there to help if can’t find answers on our website. You can reach out to us by email.
During weekdays (JST) we aim to reply within 1-2 business days, but we take a break over weekends.
Sales and Refunds
Can I get a bundled license for both iA Writer and Presenter?
No, they are separate purchases—find out more on our Pricing page.
Can I get iA Presenter from the App Store?
So far, Presenter is only available for purchase from our website. We may add it to the App Store in the future.
Do you have a trial period?
Yes, you get a 14-day free trial period. When it expires, you’ll be asked to buy Presenter to keep on using it.
What are my payment options?
You can buy Presenter using a credit card, Apple Pay, Google Pay, Alipay, WeChat Pay, Link, and PayPal. Keep in mind that these options may depend on whether Presenter is available in your country, and which payment methods are available to you.
Can I get a refund?
Take a look at our Refund Policy to find out whether you’re eligible and what steps to follow.
Discounts
Can I get a discount?
An educational discount (for students and teachers) is available on a yearly subscription. To get Presenter for free as a student, consider asking your school to purchase a Presenter license. We offer attractive deals for schools that buy multiple licenses. Find out more on our pricing page.
Does iA Presenter ever go on sale?
We don’t offer discounts, except for educational purchases (see above). iA Presenter won’t be on sale on Black Friday, and we generally don’t run campaigns either.
License
Can I install on more than one device?
Yes. One account covers one person, usable on different devices, as long as it is on the same platform (licenses are sold separately for Mac and iPhone & iPad).
Where is my license key?
Your license key is sent to you by email when you purchase the app. If you’ve lost your license, reach out to our support team for help retrieving it. Let us know which email you used to purchase Presenter.
Why didn’t I get a license key?
First, double-check your email spam or junk folders. If your license key isn’t there either, get in touch with our support team.
Roadmap and Features
Do you have a roadmap?
We don’t provide a roadmap or publish timelines for unreleased features, beyond what we talk about on our blog.
However, we do document and share feedback with our team members. If you’d like to request a feature, send us an email with the specifics.
Is there a web version of iA Presenter?
No. We develop our apps natively for each platform. We don’t currently have plans to develop a web-based version of iA Presenter.
What languages does iA Presenter support?
The interface is available in English. Spelling, autocorrect, and grammar are system based. The presentation’s text can be in any left-to-right language. More about languages here.
Technical Questions
What OS do I need for iA Presenter for iPhone?
iA Presenter is supported on iOS 15 and above.
Is iA Presenter available on Windows/Linux?
No. Presenter is currently available on macOS and iOS. We’d love to expand into other platforms, but it’s too early to make such plans now.
Data Privacy
iA Inc. does not have access to any user-generated content stored in iA Presenter.
We collect only two types of data: Crash reports and anonymous statistics.
You can learn more about that in our Privacy Policy.
Here you’ll find answers to common questions about iA Presenter for iPad.
For further help, please check our Support or our Troubleshooting section.
The iA support team is there to help if can’t find answers on our website. You can reach out to us by email.
During weekdays (JST) we aim to reply within 1-2 business days, but we take a break over weekends.
Sales and Refunds
Can I get a bundled license for both iA Writer and Presenter?
No, they are separate purchases—find out more on our pricing page.
Can I get iA Presenter from the App Store?
So far, Presenter is only available for purchase from our website. We may add it to the App Store in the future.
Do you have a trial period?
Yes, you get a 14-day free trial period. When it expires, you’ll be asked to buy Presenter to keep on using it.
What are my payment options?
You can buy Presenter using a credit card, Apple Pay, Google Pay, Alipay, WeChat Pay, Link, and PayPal. Keep in mind that these options may depend on whether Presenter is available in your country, and which payment methods are available to you.
Can I get a refund?
Take a look at our refund policy to find out whether you’re eligible and what steps to follow.
Discounts
Can I get a discount?
An educational discount (for students and teachers) is available on a yearly subscription. To get Presenter for free as a student, consider asking your school to purchase a Presenter license. We offer attractive deals for schools that buy multiple licenses. Find out more on our Pricing page.
Does iA Presenter ever go on sale?
We don’t offer discounts, except for educational purchases (see above). iA Presenter won’t be on sale on Black Friday, and we generally don’t run campaigns either.
License
Can I install on more than one device?
Yes. One account covers one person, who can use Presenter on different devices as long as they’re on the same platform, like iOS, for example. Licenses for Mac, iPhone and iPad are sold separately.
Where is my license key?
Your license key is sent to you by email when you purchase the app. If you’ve lost your license, reach out to our support team for help retrieving it. Let us know which email you used to purchase Presenter.
Why didn’t I get a license key?
First, double-check your email spam or junk folders. If your license key isn’t there either, get in touch with our support team.
Roadmap and Features
Do you have a roadmap?
We don’t provide a roadmap or publish timelines for unreleased features, beyond what we talk about on our blog).
However, we do document and share feedback with our team members. If you’d like to request a feature, send us an email with the specifics.
Is there a web version of iA Presenter?
No. We develop our apps natively for each platform. We don’t currently have plans to develop a web-based version of iA Presenter.
What languages does iA Presenter support?
The interface is available in English. Spelling, autocorrect, and grammar are system based. The presentation’s text can be in any left-to-right language. More about languages here.
Technical Questions
What OS do I need for iA Presenter?
iA Presenter is supported on iOS 15 and above.
Is iA Presenter available on Windows/Linux?
No. Presenter is currently available on macOS, while the iOS and iPadOS versions are in beta. We’d love to expand into other platforms, but it’s too early to make such plans now.
Data Privacy
iA Inc. does not have access to any of the user’s content stored in iA Presenter.
We collect only two types of data: Crash reports and anonymous statistics.
You can learn more about that in our Privacy Policy.
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