This Privacy Policy is for iA Writer for Mac (“iA Writer”), a focused text editor by Information Architects, Inc. To make informed decisions on what to improve, we collect some usage data for iA Writer, as detailed below.
Anonymous statistics. We collect the following statistical data: timestamp, device model, system version, device language, app version, build number, feature usage, and anonymous installation identifier.
In both cases this data is collected for the sole purpose of helping us to improve iA Writer, and does not include any personal information. No other data is collected.
Anonymous statistics are not shared with anyone outside Information Architects, except in aggregate.
By using iA Writer, you are consenting to our processing of this collected data. “Processing” means using or touching the data in any way, including collecting, storing, deleting, using, combining, and disclosing data, in accordance in this Privacy Policy. All of these activities will take place in Switzerland. If you reside outside Switzerland, collected data will be transferred, processed, and stored there under Swiss privacy standards.
If you have any questions regarding privacy and iA Writer or our practices, or if any aspect of this Privacy Policy is unclear, please contact us via email at [email protected].
This Privacy Policy may be updated from time to time. We will notify you of any changes by updating this Privacy Policy, and if the changes are significant by mentioning them in the Release Notes.
Last updated on 6 June 2023.
This Privacy Policy is for iA Writer for iPhone (“iA Writer”), a focused text editor by Information Architects, Inc. To make informed decisions on what to improve, we collect some usage data for iA Writer, as detailed below.
Anonymous statistics. We collect the following statistical data: timestamp, device model, system version, device language, app version, build number, feature usage, and anonymous installation identifier.
In both cases this data is collected for the sole purpose of helping us to improve iA Writer, and does not include any personal information. No other data is collected.
Anonymous statistics are not shared with anyone outside Information Architects, except in aggregate.
By using iA Writer, you are consenting to our processing of this collected data. “Processing” means using or touching the data in any way, including collecting, storing, deleting, using, combining, and disclosing data, in accordance in this Privacy Policy. All of these activities will take place in Switzerland. If you reside outside Switzerland, collected data will be transferred, processed, and stored there under Swiss privacy standards.
If you have any questions regarding privacy and iA Writer or our practices, or if any aspect of this Privacy Policy is unclear, please contact us via email at [email protected].
This Privacy Policy may be updated from time to time. We will notify you of any changes by updating this Privacy Policy, and if the changes are significant by mentioning them in the Release Notes.
Last updated on 6 June 2023.
This Privacy Policy is for iA Writer for iPad (“iA Writer”), a focused text editor by Information Architects, Inc. To make informed decisions on what to improve, we collect some usage data for iA Writer, as detailed below.
Anonymous statistics. We collect the following statistical data: timestamp, device model, system version, device language, app version, build number, feature usage, and anonymous installation identifier.
In both cases this data is collected for the sole purpose of helping us to improve iA Writer, and does not include any personal information. No other data is collected.
Anonymous statistics are not shared with anyone outside Information Architects, except in aggregate.
By using iA Writer, you are consenting to our processing of this collected data. “Processing” means using or touching the data in any way, including collecting, storing, deleting, using, combining, and disclosing data, in accordance in this Privacy Policy. All of these activities will take place in Switzerland. If you reside outside Switzerland, collected data will be transferred, processed, and stored there under Swiss privacy standards.
If you have any questions regarding privacy and iA Writer or our practices, or if any aspect of this Privacy Policy is unclear, please contact us via email at [email protected].
This Privacy Policy may be updated from time to time. We will notify you of any changes by updating this Privacy Policy, and if the changes are significant by mentioning them in the Release Notes.
Last updated on 6 June 2023.
This Privacy Policy is for iA Writer for Android (“iA Writer”), a focused text editor by Information Architects, Inc. To make informed decisions on what to improve, we collect some usage data for iA Writer, as detailed below.
To help us begin fixing any problems right away, iA Writer will automatically send crash reports and app not responding (ANR) reports to Google Firebase. Crash reports contain information on the crash, including device model, system version, plus the application’s version and build number.
We collect the following statistical data: timestamp, device model, system version, device language, plus app version, build number, app usage, feature usage, and anonymous installation identifier.
If you choose to share a document with the online collaboration feature, its contents will be stored in a Firebase database. The contents will be made accessible to anyone you provide with the collaboration URL. Deleting the document from Online Collaboration will remove it from this database.
With regards to crashlytics and analytics, this data is collected for the sole purpose of helping us to improve iA Writer and does not include any personal information. No other data is collected.
Documents using online collaboration are not viewed or processed by iA or any third party other than for the purpose of storage, retrieval and deletion from the Firebase database.
Crash and app not responding (ANR) reports may be shared with Google when reporting bugs. They are not shared with anyone else outside Information Architects. Anonymous statistics are not shared with anyone outside Information Architects, except in aggregate.
In order to connect to the full Google Drive API, permission for Contacts is required. iA Writer itself makes no use of these permissions, nor does Information Architects collect or store any information of this type.
By using iA Writer, you are consenting to our processing of this collected data. “Processing” means using or touching the data in any way, including collecting, storing, deleting, using, combining, and disclosing data, in accordance in this Privacy Policy. All of these activities will take place in Switzerland. If you reside outside Switzerland, collected data will be transferred, processed, and stored there under Swiss privacy standards.
If you have any questions regarding privacy and iA Writer or our practices, or if any aspect of this Privacy Policy is unclear, please contact us via email at [email protected].
Last updated on 6 June 2023.
This Privacy Policy is for iA Writer for Windows (“iA Writer”), a focused text editor by Information Architects, Inc. To make informed decisions on what to improve, we collect some usage data for iA Writer, as detailed below.
To help us begin fixing any problems right away, iA Writer will automatically send anonymous crash reports. Crash reports contain information on the crash, including device model, system version, plus the application’s version and build number.
We collect the following statistical data: timestamp, device model, system version, device language, plus app version, build number, feature usage, and anonymous installation identifier.
In both cases, this data is collected for the sole purpose of helping us to improve iA Writer and does not include any personal information. No other data is collected.
Anonymous crash reports are symbolicated by Microsoft App Center, as governed by their Privacy Policy. Anonymous statistics are not shared with anyone outside Information Architects, except in aggregate.
This Privacy Policy may be updated from time to time. We will notify you of any changes by updating this Privacy Policy, and if the changes are significant by mentioning them in the Release Notes.
By using iA Writer, you are consenting to our processing of this collected data. “Processing” means using or touching the data in any way, including collecting, storing, deleting, using, combining, and disclosing data, in accordance in this Privacy Policy. All of these activities will take place in Switzerland. If you reside outside Switzerland, collected data will be transferred, processed, and stored there under Swiss privacy standards.
If you have any questions regarding privacy and iA Writer or our practices, or if any aspect of this Privacy Policy is unclear, please contact us via email at [email protected].
Last updated on 6 June 2023.
Help 
Here are some things you can do if iA Writer acts in unexpected ways.
Below are answers to common questions. Everyone is special, but most questions that we get overlap.
iA Writer is file storage provider agnostic but we recommend iCloud for the best experience across most devices:
Lost progress in a document? Regret deleting that paragraph? No problem!
Whenever possible, troubleshooting steps are listed here for iA Writer Classic on macOS & iOS and Writer 1.5.2 for Android.
Scroll through the history of our apps, version by version, platform by platform, update by update.
Which information do we see, and what do we leave untouched?
We want our products to be enjoyed by the widest possible audience.
Open iA Writer from other applications on both macOS and iOS, and perform specific actions on opening.