iA Writer Support

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Common Questions

The support section of iA Writer covers general questions and dives into specifics about the latest versions of our iOS, Mac and Android apps. Prior to sending us a support request, please check if your question has been answered already in the relevant support category. This helps us answer all queries that much faster. Here is a list of shortcuts to the most burning topics:

• I upgraded to the new iA Writer and now I don’t see my documents from iA Writer Classic. Why?
• I just bought iA Writer for iPad. How do I use it?
• The App Store asks me to purchase iA Writer, but I bought it before.
• How do I format my text?
• What if iCloud doesn’t work?
• Can I change my text size?
• How do I make a new folder in the Library on iPad?

Cannot find what you were looking for?

We take a break on the weekends, but during weekdays we aim to reply within 1-2 business days. If you are experiencing a problem that our support section doesn’t solve, please note that the more detailed your description the quicker and better we can answer. Please send issue inquiries to writer+support@ia.net. If you want to push for a new feature, please email us at writer+featurerequest@ia.net; leaving a one star comment on the App Store asking for a feature has never helped anyone. If you want to support us, please leave a comment on the App Store.