We're here to help. The support section of iA Writer covers general questions and dives into specifics about the latest version of iOS, Mac, Windows, and Android apps.

Common Questions

Prior to sending us a support request, please check if your question has been answered already in the relevant support category. This helps us answer all queries that much faster. Here is a list of the most burning topics:

iA Writer for iOS users updating to iOS 14:

You may experience an error message regarding access to custom library locations. Please re-add locations to resolve this issue.

Incorrect rendering in Manuscript (Duo) or Manuscript (Quattro) templates

You may experience incorrectly rendered documents when using Manuscript (Duo) or Manuscript (Quattro) templates on iPads running iOS 14+. This WebKit-related issue has been raised with Apple. Export/Print and PDF Preview are not affected.

Cannot find what you were looking for?

We take a break on the weekends, but during weekdays we aim to reply within 1-2 business days. If you are experiencing a problem that our support section doesn’t solve, please note that the more detailed your description the quicker and better we can answer. Please send issue inquiries to [email protected]. If you want to push for a new feature, please email us at [email protected]; leaving a one star comment on the App Store asking for a feature has never helped anyone. If you want to support us, please leave a comment on the App Store.