iA / Writer / Support / Help


Contact Us

If you are experiencing a problem that our support section doesn’t solve please reach out to us. We take a break on the weekends (JST), but during weekdays we aim to reply within 1-2 business days.



Below are answers to common questions. Everyone is special, but most questions that we get overlap.


Here are some things you can do if iA Writer acts in unexpected ways.

Backups and Recovery

Lost progress in a document? Regret deleting that paragraph? No problem!


iA Writer is file storage provider agnostic but we recommend iCloud for the best experience across most devices:

Legacy Apps

Whenever possible, troubleshooting steps are listed here for iA Writer Classic on macOS & iOS and Writer 1.5.2 for Android.

Version History

Scroll through the history of our apps, version by version, platform by platform, update by update.

Privacy Policy

Which information do we see, and what do we leave untouched?


We want our products to be enjoyed by the widest possible audience.

URL Commands

Open iA Writer from other applications on both macOS and iOS, and perform specific actions on opening.