iA / Writer / Support / Help


At iA we want our products to be enjoyed by the widest possible audience.

For this reason we try to make sure that our apps are designed to support accessibility functions built into the OSs that we develop for.

iA Writer for macOS, iOS and iPadOS offer support for VoiceOver and iA Writer for Android offers support for TalkBack. On iA Writer for Windows we are working to ensure our app will be more compatible in this area.

Above and beyond this, we routinely act on feedback from users and community advocates. For example, we recently tweaked our Syntax Highlight color scheme, ever so slightly, to accommodate color blindness.

As more features and system (OS) functionality is introduced, we’ll always do our best to support this in-app.

If you feel like there are areas of our app that we can improve to provide a more inclusive experience, we’d love to hear from you. We can’t make any promises but we do want to know if there are things we can do to improve.

Send Feedback

Contact Us

If you are experiencing a problem that our support section doesn’t solve please reach out to us. We take a break on the weekends (JST), but during weekdays we aim to reply within 1-2 business days.



Below are answers to common questions. Everyone is special, but most questions that we get overlap.


Here are some things you can do if iA Writer acts in unexpected ways.

Backups and Recovery

Lost progress in a document? Regret deleting that paragraph? No problem!


iA Writer is file storage provider agnostic but we recommend iCloud for the best experience across most devices:

Legacy Apps

Whenever possible, troubleshooting steps are listed here for iA Writer Classic on macOS & iOS and Writer 1.5.2 for Android.

Version History

Scroll through the history of our apps, version by version, platform by platform, update by update.

Privacy Policy

Which information do we see, and what do we leave untouched?


We want our products to be enjoyed by the widest possible audience.

URL Commands

Open iA Writer from other applications on both macOS and iOS, and perform specific actions on opening.