Here you’ll find answers to common questions about iA Presenter for iPhone.
For further help, please check our Support section or our Troubleshooting section.
The iA support team is there to help if can’t find answers on our website. You can reach out to us by email. During weekdays (JST) we aim to reply within 1-2 business days, but we take a break over weekends.
No, they are separate purchases—find out more on our Pricing page.
Unfortunately, Apple does not allow free trials for paid-upfront apps on the App Store. We’re happy to provide a free trial for Mac as you can see on our Try page.
Take a look at our Refund Policy to find out whether you’re eligible and what steps to follow.
Educational discounts are available for the purchase of 20 licenses or more, via the Apple School Manager. Volume discounts are available for the purchase of 20 licenses or more, via the Apple Business Manager.
Apple’s App Store distribution does not support discounts on an individual basis, as much as we’d like to be able to offer that.
We don’t offer discounts, except for educational and volume purchases. iA Presenter won’t be on sale on Black Friday, and we generally don’t run campaigns either.
iA Presenter for iOS is distributed via Apple’s App Store. If you’ve purchased iA Presenter and would like to reinstall it, but can’t find it in App Store, there are five possibilities:
Please log in using that Apple ID to install or upgrade Presenter.
They are separate purchases—find out more on our Pricing page
Apple doesn’t carry over purchases from other regions so you may not see it in your Purchased history if you’ve changed regions since you originally bought the app.
Double-check that you’re logged in using the Apple ID you originally used to purchase, then click the Buy Now button. After entering your password you’ll see a dialog informing you you’ve already purchased the app, and there’s no charge.
It is possible to hide previously purchased apps. To unhide, follow the steps outlined in Apple’s Hiding and unhiding purchases support article.
We don’t provide a roadmap or publish timelines for unreleased features, beyond what we talk about on our blog. However, we do document and share feedback with our team members. If you’d like to request a feature, send us an email with the specifics.
No. We develop our apps natively for each platform. We don’t currently have plans to develop a web-based version of iA Presenter.
The interface is available in English. Spelling, autocorrect, and grammar are system based. The presentation’s text can be in any left-to-right language. More about languages here.
iA Presenter is supported on iOS 15 and above.
No. Presenter is currently available on macOS and iOS. We’d love to expand into other platforms, but it’s too early to make such plans now.
iA Inc. does not have access to any user-generated content stored in iA Presenter. We collect only two types of data: Crash reports and anonymous statistics. You can learn more about that in our Privacy Policy.
If you are experiencing a problem that our support section doesn’t solve please reach out to us. We take a break on the weekends (JST), but during weekdays we aim to reply within 1-2 business days.
FAQ
Here you’ll find answers to common questions about iA Presenter for Mac. For further help, please check our support pages or our Troubleshooting section. The iA support team is there to help if can’t find answers on our website. You can reach out to us by email. During weekdays (JST) we aim to reply within
Frequently asked questions about iA Presenter for iPhone.
Frequently asked questions about iA Presenter for iPad.
Discounts
App Store FAQ
Roadmap and Features
Technical Questions
Data Privacy