Frequently Asked Questions

How many installs do I get with a license key?

Each key allows you to install iA Writer for Windows on two (2) separate machines. If you ever upgrade your hardware you can send us an email and we can refresh the key so you can use it again.

I recently updated and now my license key won’t work

Please email us and include the following details so that we can best support you:

  1. Affected license key (if known)
  2. Email address used at time of purchase
  3. Email address used to register iA Writer
  4. Paddle invoice/PayPal invoice

Is there a 32bit version?

We do not currently offer a 32bit version of iA Writer for Windows. Sorry about this.

I purchased iA Writer for Mac before. Is the Windows version free for me?

It is a separate purchase, in the same way the iOS and Mac versions are distributed.

How can I sync my documents with my other devices?

iA Writer for Windows allows you to open and edit any plain text files on your PC. It is agnostic to any cloud service you wish to use, so we recommend using whatever suits your setup best. iCloud Drive, Dropbox, OneDrive and Google Drive all offer client apps for PC which you can use to keep your documents in sync with your other devices.

I want to make iA Writer the default to open .md files

This can be done in Windows’ Settings. From inside Settings, choose “Apps” → “Default Apps” → “Choose default apps by file type”. Then scroll to the .md filetype and assign iA Writer.

I installed the app but it won’t launch saying it needs a .NET Framework.

iA Writer for Windows requires .NET version 4.6.2. This is a free download provided by Microsoft. You can get it from here.

The installer ran correctly, but I don’t see anything when I launch the app

iA Writer 1.2 added a brand new engine to render the Preview, so you may be missing a required component from Microsoft. Most systems have this component by default, but it appears a select few do not.

If you don’t see anything when launching the app, please try installing the x64 version of the component available from Microsoft here.

How can I reinstall?

Launch the Start Menu and search for "Add or remove" → Select ‘Add or remove programs’ → iA Writer.

We would also recommend deleting the user settings file for iA Writer when performing a reinstall. To do so, please navigate to the following folder: C:\Users\{your user name}\AppData\Roaming\iA Writer

and delete user_settings.json

Once this has been done, please run the latest installer available from our website.

Can I add a different dictionary for the spell checker?

Yes! iA Writer for Windows uses hunspell dictionaries which can be found all over the web. Copying .dic and .aff language files (pair) into the Dictionaries folder in iA Writer’s installation directory will make that dictionary available in iA Writer. For instructions please see here

Can I purchase a copy of iA Writer for Windows for a friend?

Yes! While you can download the trial from our website, our order process is conducted by our online reseller is the Merchant of Record for all our orders of iA Writer for Windows. Paddle provides all customer service inquiries and handles returns. You can access a checkout online from here.

My menus pop up backwards, opening on the left instead of the right. How do I fix this?

If you have a touch-capable screen, Windows defaults to displaying menus popping up on the left so they are not occluded by a tapping right hand. If you wish to have them appear on the right instead, you can modify your Windows 10 tablet settings.